Our Services

ETC boasts a comprehensive set of performance-oriented services critical to toll operations worldwide: customized systems design and integration, customer service operations, technical outsourcing, and maintenance operations. Our collaborative approach enables the effective use of these resources as we deliver valuable customer-specific solutions, services, and recommendations.

System Integration

From simple installations to highly sophisticated operations, ETC’s systems maximize traffic flow and provide high-level patron services while minimizing tolling authority risk and capital expenditures. ETC’s solutions range from toll lanes to hosted computer systems and extend to customer service centers and violation processing. These solutions have consistently been proven highly reliable and accurate in the most demanding toll environments, such as open road tolling.

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Field and maintenance operations are crucial to maximizing toll collection performance and revenue collection. ETC provides responsible, qualified personnel to perform both onsite and remote maintenance services and field operations. Staff services are supported by an integrated maintenance online management system (MOMS).

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ETC is a premier provider of customer service center and technical services operations and staff.

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