The RITE® Solution The RITE® Solution is an impressive suite of enterprise roadside solutions and back office business applications incorporating high-level process automation that streamlines customer service account management, violation-loss recovery, and accounting. This solution also provides extensive reporting which enhances authorities’ internal control systems.
Roadside Field and maintenance operations are crucial elements in maximizing toll performance and revenue collection. ETC provides both onsite and remote maintenance and field operations services by responsible, technically qualified personnel. Our roadside solutions have been created to handle a number of challenges, including tolling facility support, lane equipment control, and cash management.
Back Office With its clear understanding of the unique environment of the toll collection industry, ETC is a premier provider of back office solutions including account management, customer service, violation processing and technical services operations. To maximize efficiency, we use a combination of both manual and automated processes.