riteHorizon™

riteHorizon^™ is a production-proven, unified suite of tolling-specific modules, integrated with commercial off-the-shelf applications (COTS), providing complete account management and automated operations of your tolling back-office service functions.

riteHorizon^™ replaces traditional toll systems, enterprise resource planning systems (ERP) and customer relationship management systems (CRM) by offering a unified platform, based on a single data model, that integrates accounting, audit and data transparency, with toll process business management, and holistic, user-intuitive customer relationship management.

The platform is designed to easily integrate new modules and offers a seamless and comprehensive solution to address the unique requirements of the tolling industry with GAAP, GASB and PCI reporting and auditability.

riteHorizon^™ continues our spirit of innovation by introducing new features such as the new CRM, Payment Plan Management, Treasury Module, Reconciliation Module, real time Accounting, Inventory and Logistic Management.

BENEFITS

• Low total cost of ownership
• Improve authority revenues
• Management accounting to support the decision-making process
• Improve the internal control system
• Extensible architecture designed to accommodate future needs
• Easy to train and to use

INDUSTRY-LEADING FEATURES

• HOST BOS
  
  • Exchange of data with roadside toll systems
  • Roadside solution agnostic
• ACCOUNT MANAGEMENT
  
  • Single Account structure
  • Transponder and image transactions
• CRM
  
  • Contact and campaign management
  • Customizable notifications and delivery channels
  • Configurable Case and Workflow management
• ONLINE CUSTOMER SERVICE CENTER
  
  • Responsive website supports multiple devices,
    and browsers
  • Web Accessibility compliant
• IVR INTERFACE
  
  • Screen pop, IVR, and skill-based routing
• INTEROPERABILITY
  
  • Bidirectional transaction processing for both Hub and Peer models
  • Parking transaction processing
• INVENTORY
  
  • Traceability across locations & users
  • Create and track purchase orders
  • Automated inventory re-order
• ACCOUNTING MODULE
  
  • GAAP/GASB and PCI-DSS Level 1 compliant
  • Tokenized Payment Appliance
  • Comprehensive Reconciliation & Auditability
• TREASURY MODULE
  
  • Each individual payment received is reconciled
  • Reconciliation Module
  • Automated bank and credit card reconciliation
• RECONCILIATION MODULE
  
  • Track status of data exchange with third parties
  • Reconciles lane transactions to the Back Office
• REPORTING
  
  • Easy to understand suite of reports
  • Financial, Operations, and Audit
• AD-HOC REPORTING
  
  • Drag and drop ability
  • Ideal for technical and non-technical users
• DASHBOARD
  
  • Real-time snapshots of operational statuses
• MONITORING
  
  • Integrated ticketing system
  • Asset tracking and management system
• DISASTER RECOVERY SITE
  
  • Ensures business continuity

WELCOME TO ENTERPRISE RESOURCE PLANNING FOR ALL ASPECTS OF TOLLING MANAGEMENT

Accuracy, performance, reliability, flexibility, scalability, security and experience