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Field and maintenance operations are crucial to maximizing toll collection performance and revenue collection.

ETC provides responsible, qualified personnel to perform both onsite and remote maintenance services and field operations. Staff services are supported by riteOSS™, our Enterprise IT Service and Asset Management System that offers smart KPIs and automated lane performance analysis.

ETC’s highly experienced team can design and implement a maintenance plan that includes Corrective, Preventive and Predictive maintenance while meeting stringent response and repair requirements. In addition, ETC can develop and implement a comprehensive disaster recovery plan to quickly resume operations and help minimize risks impacting revenue.