Operations

ETC is a premier provider of customer service center and technical services operations and staff.

ETC provides, trains, and manages qualified personnel for:

Customer service center operations
Call centers
Audit and reconciliation staff
Back-office operations
Image review and violation processing
Information technology personnel

We provide ongoing support, maintenance, and staffing after a solution has been implemented. ETC understands the complexities of operational and support requirements and works closely with our customers to deliver the right outsourcing solution.